Privacy Policy

This privacy policy explains how Zanchi Korean Restaurant ("Zanchi", "we", "us" or "our") handles personal information when you use this website or contact us.

1. Who we are

Zanchi Korean Restaurant operates from 113–115 Praed Street, Paddington, London W2 1RL. For privacy enquiries, contact info@zanchi.co.uk.

2. Information we may collect

We may receive information you choose to provide when you contact us, such as your name, email address, telephone number and the contents of your enquiry. If you call to make a reservation, information needed to manage that reservation may also be provided directly to the restaurant.

When you visit the website, technical information may also be collected automatically, such as device and browser information, approximate location, pages viewed and interactions with the website. This may be collected through cookies or analytics technologies where enabled.

3. How we use information

We may use personal information to respond to enquiries, manage reservations and customer requests, operate and improve the website, understand how the website is used, maintain security and comply with legal obligations.

4. Legal bases

Where UK data protection law applies, we process personal information where necessary for our legitimate interests in operating the restaurant and website, to take steps at your request before providing a service, to comply with legal obligations, or with consent where consent is required.

5. Cookies and analytics

The website may use essential cookies required for normal operation and analytics technologies that help us understand website usage. Browser settings can be used to control or delete cookies. Where consent is legally required for non-essential cookies, those technologies should only be used in accordance with the choices provided to you.

6. Third-party services

The website contains links to third-party services, including Deliveroo and Uber Eats. If you follow those links, information you provide is handled under the privacy policies of those services. Zanchi does not control their websites or privacy practices.

7. Sharing information

We may share information with service providers that help us operate the website or restaurant, where reasonably necessary and subject to appropriate safeguards. We may also disclose information where required by law or to protect our legal rights.

8. Retention and security

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting or operational requirements. Reasonable measures are used to protect information, although no online system can be guaranteed completely secure.

9. Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct or erase your personal information, restrict or object to certain processing, and request portability of information. Where processing relies on consent, you may withdraw that consent. You may also raise a concern with the UK Information Commissioner's Office.

10. Changes to this policy

We may update this policy from time to time. The latest version will be published on this page with the updated date shown above.

11. Contact

Questions about this policy can be sent to info@zanchi.co.uk or by post to Zanchi Korean Restaurant, 113–115 Praed Street, Paddington, London W2 1RL.